FAQ
🛒 Orders & Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, MasterCard), PayPal, and other secure payment options available at checkout.
Q: Can I cancel or change my order?
A: Orders can only be modified or canceled within 12 hours of placing them. After that, they are processed for shipping.
🚚 Shipping & Delivery
Q: How long does shipping take?
A: Processing takes 1–3 business days. Delivery usually takes 7–15 business days depending on your location.
Q: Do you ship internationally?
A: Yes! FluxCart ships worldwide.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email.
🔁 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day return policy. If you're not satisfied, you can request a return or replacement.
Q: What if I receive a damaged or defective item?
A: Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
Q: Do I need to pay for return shipping?
A: Return shipping costs may apply unless the item is defective or incorrect.
📦 Products
Q: Are your gadgets high quality?
A: Yes, we carefully source and test our products to ensure quality and performance.
Q: Do your products come with a warranty?
A: Some items include a limited warranty. Check the product description for details.
📞 Support
Q: How can I contact customer support?
A: You can reach us via email at support@fluxcart.com or through our contact page.
Q: How long does it take to get a response?
A: We typically respond within 24–48 hours.
🔒 Security
Q: Is my payment information secure?
A: Yes, we use secure encryption and trusted payment gateways to protect your information.